Details, details…
Got questions? Hopefully this will answer them. If you still don’t find what you need, contact us at the email or phone at the bottom.
Available delivery areas:
Within the USA, lower 48 states only at this time. (Apologies to those who are elsewhere!)
Shipping:
San Francisco Bay Area - pick-up for free at my Redwood City studio free of charge. I’ll arrange it with you by email or phone after you place your order.
Shipping: I’ll ship within 5 business days of confirming your order by USPS or FedEx Ground.
Matted work up to 24x24”: Shipping is $25 for first piece, $10 more for each additional matted piece.
Framed work up to 24x24”: Shipping is $50 for first piece, $20 more for each additional framed piece.
Mix of framed and matted work - select “Framed” in the shipping choices on checkout. Significant differences in actual shipping costs from those above will be refunded.
If you need shipping to multiple addresses, please create multiple orders.
For artwork larger than 24x24”, shipping will be charged at actual cost after order is placed. I will contact you to arrange.
Sales tax:
Sales tax will be added at checkout for recipient addresses in California.
Returns:
We want you to be happy with what you purchase, so if there’s anything you’re concerned about after placing your order or receiving your purchases, please contact Cindy Stokes Studio at the contact info below before doing anything else.
These artworks are original, one-of-a-kind pieces and while we’ve represented them as realistically as possible on this website, we recognize that the 3D experience may be different than expected. You have 7 days from receipt of artwork to inspect and accept the artwork, after which time sales are final. If for any reason you wish to return an artwork, please contact us at the info below within 7 days of receipt and we’ll provide a return authorization. Artwork must be returned in new condition to be accepted. You will be responsible for return shipping to Cindy Stokes Studio but we will refund the full price, taxes and original shipping cost to you within 7 days of our receiving and accepting the returned artwork.
While every effort is made to pack the artwork securely, it’s possible a piece may be damaged in shipping. If you receive a damaged box or find the artwork damaged when box is opened, please take photos and send them to Cindy Stokes Photography at the email below. We’ll contact you to arrange a correction or return.
Gift Promise PDF:
If you purchase something as a gift for the holidays that may not arrive before then, we will happily create and email a “Gift Promise” PDF that you can print and package for your giftee as a stand-in. Ask us!
Product descriptions:
We endeavor to describe the artworks for sale as accurately as possible. If you believe you’ve received something different than was described on the website, please contact us at the email below about it.
Copyright and terms of use:
Cindy Stokes retains the copyright of all artworks and images displayed and offered for sale on this website. Purchased photographic prints are for individual use by the purchaser or the person(s) they convey the original artwork to. Reproduction of the artwork in any form or for commercial purposes requires advance written permission from Cindy Stokes. Sharing a picture of an artwork on social media by an individual for noncommercial use is acceptable, preferably by showing the entire artwork (e.g. including mat and/or frame) and preferably with attribution to the artist.
About pricing and availability:
Availability of silver gelatin prints: Because I no longer have a darkroom, I can no longer print these photographs, so for any photographs in this medium the quatntities listed in teh shop are all that are available.
Prices of my photographs are first determined by image size and whether the piece is framed and type of frame. Additionally, as editions sell, the price of that specific photograph rises.
If you want a piece in a different size or with different mount, mat or frame, please contact Cindy at the contact information below.
Contact:
Contact us at info@cindystokes.com (preferred) or 650-400-2809 for any of the items above or if you still didn’t find your answer. We’ll typically reply within 24 hours.